Operational Excellence ensures the execution of strategy more consistently and reliably than other organizations. The benefits of Operational Excellence accrue in the form of lower operational risk, lower operating costs, and increased revenues.
Wizly’s Operational Excellence solution is based on the PRISE© Methodology, and provides a roadmap for the successful execution of an Organization’s Strategy. PRISE© integrates Processes, Risks, Initiatives and Strategy to ensure successful Strategy Execution.
The methodology provides a replicable roadmap to Strategy Execution, and takes us from the “What to the How”. It addresses the pitfalls of having different Management Frameworks run in silos, independent of each other and it provides a holistic view of all management information enabling better decisions.
The Wizly Operational Excellence Solution encompasses all the building blocks for successful execution of business strategy, more consistently and reliably than the competition, and supporting this with tangible results.
The basis of Operational Excellence is to define best practice end to end processes which encompass the required Customer Journeys. These processes need to be clearly communicated across the organization and all related content such as forms and documents have to be aligned to the process for easy access. Manual processes would then be automated to bring about better process productivity, reduce errors and enforce SLA’s.
Process Mining will then be utilized to evaluate the efficiency and compliance of executed processes to the designed process and Process Risks and gaps identified. Process Controls would then be implemented and monitored which would support the continuous improvement of the processes.
The inbuilt contextual Insights Wizards provide the excellence team and management an opportunity to explore the Organizational DNA. This allows for Strategic Impact Analysis using cause and effect relations, and correlation between different elements of the organization, such as Objectives and Processes or Processes & Risks.
» Define Customer Journeys
» Visually Design and Define End to End Processes
» Ensure Processes are Aligned to Strategy
» Communicate Processes across the Organization
» Link documents & other content to the Processes
» Use Low Code BPM to automate manual Processes
» Visualize actual process flows using Process Mining
» Compare Design and Executed Processes
» Identify and mitigate Process Risks
Implement and monitor Process Controls
» Collaborate for Process Improvement
» Monitor Process KPIs